SHIPPING

When will my order Ship?

Turnaround time is appoximately 1-3 working days (we always aim to get items sent as close to the next working day as possible).

Your order will be packed on one of our LIVEs on Tiktok.

You will receive tracking information directly to your email once sent.

How long does shipping take?

UK- RoyalMail 48 hour tracked

(Approximately 2 days once sent)

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INTERNATIONAL- RoyalMail Tracked & Signed / Tracked / Signed

(Approximately 5-7 working days once sent)

PLEASE NOTE: Any shipping delays are fully out of our control due to customs etc so please order with plenty of time

Who pays customs for international orders?

All customs, duties & taxes are the responsibility of the customer

RETURNS

What is your Exchange Policy?

Custom items can only be exchanged if there is a fault or arrived damaged.

Please contact us within 24 hours of receiving order to arrange this.

What is your Return Policy?

All items are strictly NON RETURNABLE due to the custom nature of our store (unless a fault in which an exchange will be arranged)

When will I receive my Refund?

As soon as we receive your order back and has gone through our checking process your refund will be sent straight away as a priority.

Refunds usually take approximately 2-3 working days once processed.

This is only on the basis that we agree to a refund at our discretion. As a standard no refund will be given.